Our goal: delivering premium Customer Experience and maintaining a cohesive brand presence across every channel.
Our individual solutions for your required services
The choice is yours: select a complete package or individual services based on your needs.
Regardless of the path you take, we help showcase your full potential, boost efficiency, generate excitement and deliver an unforgettable Customer Experience that goes beyond expectations.
How can we contribute to your success?
Logistics
Managing your products with a premium approach, offering global shipping solutions and providing personalized care for your needs (storage, packaging guidelines, etc.) – logistics is at the heart of what we do.
Customer Care
From pre-sales to post-sales, we ensure the satisfaction of your end customers with guaranteed transparency through detailed KPI reports and activity updates. With decades of expertise, we are your trusted specialists.
Marketplace Management
From Amazon to Zalando, we handle it all! Just provide us with your data and the trendiest products, then sit back and watch your success soar.
Consulting Services
Beyond Logistics and multichannel Customer Support, you gain the advantage of our extensive experience working with brands in eCommerce. We offer expertise in process optimization, cost reduction strategies and boosting overall performance for lasting success.
Cross-Border Strategy
Want to reach your customers wherever they are? We help you expand your global presence seamlessly. From managing taxes and customs to acting as your Merchant of Record, we centralize your financial operations while ensuring compliance with each country’s unique regulations.
MoR
Managing cash flow, ensuring international tax compliance and adhering to legal regulations can be complex – but we have got you covered. By acting as your Merchant of Record (MoR), we take full responsibility for the entire process, helping you save time so you can focus on expanding your business.
We believe…
- In the highest quality:We provide top-tier services tailored to premium brands, offering unmatched flexibility, decades of expertise and a keen focus on customer needs. Our commitment to quality ensures seamless consistency across all services, channels and international borders—all delivered with style to perfectly align with your brand’s standards.
- In the importance of a strategic partnership for 360-degree eCommerce:Our tailored approach combines professionalism, expertise in international logistics management, a global perspective, integrated knowledge and meticulously structured processes to meet your unique needs effectively.
- In providing personalized and scalable solutions designed for growth:At both individual and partnership levels, we deliver operational flexibility through tailored outsourcing solutions. Whether you require standalone services or comprehensive full-service support, we begin exactly where you need us.
- In Consulting:We provide clear, strategic growth optimization solutions for global brand expansion, seamlessly integrating omnichannel approaches. With real-time performance KPIs in Logistics and all other areas, our consulting helps enhance quality while reducing costs. Backed by years of expertise, we deliver the best practices in every service we offer.
- In partnerships built for the future:We are visionaries and proactive innovators, your global partners in success. Like stylists of limitless possibilities, we tailor our approach to align with the unique habits and trends of each country.
- In being ready to act at a moment’s notice:We ensure swift service implementation and seamless, ready-to-go onboarding tailored to your needs.
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